Sunday, November 3, 2019
Facilities Operations and Management Assignment
Facilities Operations and Management - Assignment Example The researcher states that through the exploration of the responsibilities of the facilityââ¬â¢s manager, the reader will be presented with a practical understanding to the myriad of responsibilities and the activities that are covered in the management of restaurant chains. Through the exploration of the responsibilities of the manager of the facility, more light will also be shed to the issues, concerns and the practical aspects of the manager, in supporting the business, towards making it profitable and improving its profitability. Through the review of the four main areas identified, the paper will point out the management best practices employed by a facility in the hotel and hospitality industry, aimed at creating a sustainable competitive advantage. The main importance of managing a facility effectively is that it enables it to keep its best employees and to satisfy its customers; the two groups are the most important stakeholders in a business. The first major role of a fa cilityââ¬â¢s manager in a hotel is that of acting as the standard bearer for the hotel business. The roles covered under this area of responsibility include communication, promotion, facilitating performance and maintaining the different aspects of the staffs of the facility. This area of responsibility requires the (facility) hotel manager to practice management by objectives, where he/ she employ a performance appraisal system characterized by a variety of traits. The first trait is that of taking the actions and completing the documents that help to evaluate the performance of staffs, with the aim of improving it, reducing the challenges they face and improving their satisfaction within the workplace.
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